2019 Board of directors

Bill Lamb (Executive Director) retired from public service in November of 2013. He had worked UNC Institution Aging as the Associate Director for Public Service from July of 2000 until his retirement. He came to the Institute after a 30-year career working in the North Carolina Department of Health and Human Services. He has been involved with Friends since the early 90s and has served twice as board chair. He is returning to Friends after serving as president of the National Consumer Voice for Quality Long Term Care.

Charles D. Phillips (Board Chair) is a public health professional who specializes in research and teaching related to disability, aging, and long-term services and supports policy and in health services research (HSR). His particular interests are in measuring and evaluating functional status, quality of care, and quality of life in care settings providing long-term services and supports to those with physical or mental challenges, especially older persons and children with special health care needs.

Patti Sacchetti (Vice-Chair) Served as a Regional Long Term Care Ombudsman with the Cape Fear Council of Governments/Area Agency on Aging until her retirement in 2016. She has always been an advocate for older and disabled adults to empower their autonomy and independence. Now that she is retired she has more time and flexibility in supporting organizations like Friends.

Kim Stansbury (Treasurer) is Associate Professor and Director of the MSW Program, Social Work Department, of NCSU. She is a participant in the John A. Harford Geriatric Faculty Scholars Program and the NIA Funded Institute on Aging and Social Work. Prior to coming to NCSU in 2015, Dr. Stansbury served as Director of the Center for Aging Studies at School of Social Work Eastern Washington University.

Vickie Turner (Secretary) currently works as an eldercare case manager. She has 40 years of experience working for families on the local, state, and national levels to improve quality of life for older adults and long term care residents. She was the founding executive director of Friends of Residents in 1987 and also served as secretary for NCCNHR (Consumer Voice).

Sheila Lewis (Past Chair) is a former Regional Ombudsman with the North Carolina Long Term Care Ombudsman Program advocating for the rights of residents in Long Term Care Facilities in Eastern North Carolina. She currently works with American Senior Benefits as a Licensed Insurance Agent. She is a Mediator and has Completed the North Carolina Dispute Resolution Commission approved Superior Court Mediation Training. She also Volunteer Mediates in the Wake County District 6 Court System through the Carolina Dispute Settlement Services. She holds a Bachelor in Science Degree in Rehabilitation from East Carolina University.

Lorie Alderfer  comes to us after retiring from 20 years of service with the Brunswick County Department of Social Services as the Adult Home Specialist monitoring adult care homes in Brunswick County, a role that also included Adult Protective Services duties. Lorie has also served on the Cape Fear Elder Abuse Awareness and Prevention Network   and the North Carolina Social Services Association during her tenure, and was an active member of the Adult Foster Care Association. Lorie comes to Friends as a lifelong advocate for older adults.

Robert Bailey is a young man who speaks from experience as a resident of an assisted living facility in North Carolina. Prior to a diagnosis of multiple sclerosis in 2010, Robert lived independently and adventurously in a variety of states and even traveled to England, Germany and Spain. His easy-going style and open-mindedness complement his faith that sustains him. Besides enjoying muscle cars and R&B music, Robert wants to be a voice for people who may not have a voice…for anyone who feels alone…for people who do not have visitors in long term care. Simply put, Robert says, “It is my responsibility to step up!”

Sandra Deutsch is a retired social worker who currently serves as a volunteer ombudsman on the Wake County Nursing Home Community Advisory Committee. She comes to Friends after a 40 year social work career in a wide variety of settings in North and South Carolina and Maryland. Before retirement, her most recent work has been Coordination of Adoptions with Lutheran Family Services in Raleigh and serving as the Director of Jewish Family Services also in Raleigh.

Stephen J. Gugenheim is the principal and founder of Gugenheim Law Offices in Raleigh. He has extensive litigation practice in state and federal courts in matters relating to personal injury and employment law. Steve is a graduate of UNC-G and holds a law degree from Samford University, Cumberland School of Law. Gugenheim Law is a  plaintiff-based practice concentrating in long-term care negligence and medical malpractice cases. He is a frequent lecturer on topics relating to long-term care negligence. Past-Chair, Nursing Home Negligence Section, North Carolina Advocates for Justice. Past Member, Education Committee, North Carolina Advocates for Justice and Medico-Legal Liaison Committee, North Carolina State Bar.

Steve Hahn is the Associate State Director for Communications for NC AARP. His role is to get the word out about important AARP programs, news, and initiatives, Steven Hahn’s wide range of skills and experience have helped AARP and other public and private sector organizations advance their legal, legislative and membership goals. Before that, Steve served in a variety of public relations roles and looks forward to helping Friends with public/media relations as well.

Pam Palmer is an Ombudsman with Triangle J Council of Governments. After living in the Midwest for about 18 years, she returned to North Carolina to be her mother’s caregiver and advocate, which she was until her mother passed away. In addition to FORLTC, Pam currently serves on the Executive Committee of the NC Partnership to Address Adult Abuse. She was appointed and served on the Wake County Nursing Home Community Advisory Committee, the NC Governor’s Advisory Council on Aging, and the NC Penalty Review Committee. Pam earned her BSBA with a concentration in Accounting and a Paralegal Certificate from Meredith College. She also earned a certificate in End of Life Care and Gerontology.

Lynne Perrin is Network Director for Community Health Partners in Gastonia, NC. Community Health Partners is one of fourteen networks aligned with Community Care of North Carolina to manage Medicaid populations by improving the quality of health care and reducing the Medicaid program expenditures. Lynne brings rich and varied experience to Friends including serving as Chief, Facilities and Community Care Section of the NC Division of Medical Assistance, the Assistant Secretary of the NC Department of Health and Human Services, and AAA Director of Piedmont Triad Area Agency on Aging.

Margaret Toman  was a long time, home caregiver for her mother, who died at the age of 102 from complications of advanced Alzheimer's Disease. In 2010, Margaret and her mother played a key role in persuading the legislature to restore funding to North Carolina's adult daycare program provided by the Home and Community Care Block Grant. Margaret took her mother out publicly even as the disease advanced, passionate about changing public attitudes toward the elderly. She is a 2012 graduate of UNC's Senior Leadership Enhancement Initiative, Raleigh Neighborhood College, an AARP Legislative Advocate, Caregiver Representative on the GOLD Coalition, and a contributing writer to several caregiving and Alzheimer's related publications. She writes, speaks and advocates on behalf of the elderly and the imprisoned and strongly supports the role of adult daycare services in long term care. Now retired and working as a writer and editor, Margaret spent the majority of her working years in the non-profit sector and was included in a News and Observer feature on "Working Women in Raleigh". Margaret lives in Garner with her fat cat, Velcro.

James R. Wikle (Jim) is a graduate of Mars Hill University and also holds an MBA from Wake Forest University. He worked as a Senior Purchasing Agent for R.J. Reynolds Tobacco Company before going into business for himself as the owner and manager of Alliance Display and Packaging and then Ace Village Hardware and Equipment in Welcome, N.C. His aging related volunteer work includes being a SHIIP volunteer, a Senior Leader with UNC, Davidson County Aging Planning Committee, Adult Care Home CAC, Meals on Wheels volunteer and the Life Center Board of Directors.  

TEAM Members

Bill Lamb (Executive Director) retired from public service in November of 2013. He had worked UNC Institution Aging as the Associate Director for Public Service from July of 2000 until his retirement. He came to the Institute after a 30-year career working in the North Carolina Department of Health and Human Services. He has been involved with Friends since the early 90s and has served twice as board chair. He is returning to Friends after serving as president of the National Consumer Voice for Quality Long Term Care.

M. Benjamin Popkin, JD, MPH, (lobbyist and public policy consultant) Popkin Strategies offers government affairs services to stakeholders in the health, insurance and legislative affairs areas through his consulting firm, Popkin Strategies, LLC. He is owner of The Law Office of Maurice B. Popkin, Esquire, PLLC, through which he provides related legal services as appropriate to the needs of his clients.

Donna Mehr (Administrative Manager) Donna has over two decades of experience in nonprofit management and fundraising, skilled in operations, database management, donor communications, fundraising campaign strategy, direct mail fundraising, email marketing, finance, compliance, and information technology. Donna holds a BS in biology from Florida State University; earned a Master of Arts from Duke University in 2008, with a focus in Public Policy and Philanthropy; as well as a certificate in nonprofit management, also from Duke.

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